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Revolutionizing Business with CRM: How Customer Relationship Management Drives Growth In today's competitive market, businesses need to focus not just on getting new customers but also on keeping and building relationships with the ones they already have.This is where Customer Relationship Management, comes into play. CRM systems are no longer a nice-to-have; they are a must-have for companies that want to grow in a smart and sustainable way. What Is CRM? CRM stands for Customer Relationship Management. It refers to the methods, tools, and activities that companies use to manage and study customer interactions and data throughout the customer's journey. The main aim is to improve relationships with customers, make business processes smoother, and increase profits. The Core Benefits of CRM 1. Better Customer Experience Using a central CRM system lets businesses keep and easily access customer information. This allows f...